Thank you for your very honest advice about your products. Despite your efforts to get next day delivery I am afraid the weather beat you and delivery of my 3 Ferroli chrome towel radiators took 3 days - although the TRVs did arrive about mid morning next day via a different courier.
However, you were right about the quality, the Ferroli radiators are very good, a deep chrome finish, much better than others I have bought via the internet - my plumber was already there doing another job when they arrived so they are already installed, in use and look great.
I did look at other radiators in the large DIY stores and in "bathroom only" stores and as far as I could see the Ferroli radiators are a superior product for much less money - very good value indeed.
My plumber was also very impressed and said that they seemed to be a superior product for the price he normally has to pay for poorer quality 'cheap' radiators. We are both happy to recommend your company to others.
G Irvine, Northants
A bit belated, but just wanted to say thanks for your good customer service. Having had some hassles (with other bathroom related online orders) has made us appreciate your attention to our order. Responsive - in terms of offering options - and reliable - in terms of the rad being delivered as promised. Many thanks.
Paul and Shelley Wyatt, Hants
Just to say that the Radiators have arrived today and all seem in great condition!.
Thanks so much for your help and attention , you can now confidently say you supply to the other side of the world with no bother and fuss!!. Best regards
B. Bartlett, New Zealand
Just wanted to let you know that the towel rail arrived yesterday. The customer service you have provided has been first class - you dealt with my e-mails promptly and made the whole process simple. The radiator looks really good quality and the cost and delivery charge were very reasonable - I expected the cost to be much higher to deliver to Cyprus. Thanks again for all your help - will definately use your company again. Kind Regards
J. Cooper, Cyprus
Thank you for the confirmation order but, more especially, thank you for all your help in sourcing the 600 x 600 towel rail for us. You have been so helpful and patient and it?s been a real pleasure speaking with you. We will have no hesitation in recommending Trade Radiators to others. Very best wishes
R&S. Cooper, Sarjent, Dorset
I should comment that I am impressed by the quality of the products you have supplied at reasonable price. Your wide range of sizes enabled me to exploit a rather small ensuite area to best advantage, and simplify its design and layout to the satisfaction of the end user.
D. Jones, Cambridge
Just to say thank you for excellent service , ordered 4 pm , recieved the goods by 10 am, Many Thanks
I. Donmez, Surrey
Just a quick note to say the new brackets arrived today and worked a treat. Many thanks for all you help. Nice to deal with someone who actually cares about their customers.
J. Pinelea, Ross Shire
I am writing to you to say thank you for excellent service. I placed two different orders and both of them where delivered so fast and the radiators are excellent quality. Your website is so helpfull with the heating calculator, everything is clear and easy to find.
L. Kowalczyk, Lancs.
Hi, Just to confirm I have just received delivery of the radiator I ordered from you over the weekend. This is fabulous service !
K. Thomas, Bagshot.
I am very pleased with the service and advice i received when purchasing the two radiators , excellent quality and they look absolutely fabulous , would definitely buy again from trade radiators many thanks lisa purchase
L. Purchase, Port Talbot.
Yes very pleased with the radiators one was damaged but you replaced it so will be having some more in the near future for the rest of the house just got to earn the money first thanks M. Marven, Essex.
A good shopping experience - well packaged / competitive pricing and item in stock - would certainly recommend
M. Jones, Swansea.
We were very happy with your radiators, prices and service. Have recommended you to many people and my builders.
Mrs Mac, Weybridge.
I was very happy with the look and quality of the radiators. They came quickly, upon the arranged delivery date. The original radiators I had ordered weren't in stock but an alternative was quickly and efficiently agreed. Would recommend this company and web-site.
S. Smith, Herefordshire.
Overall a superb website and service. We were delighted with the product with one exception only; one of the valve handles was snapped in half (we didn't discover this until the radiators were unpacked 3 months after delivery)
A. Friedman, London.
I am very impressed with trade radiators from the web site to the customer service. This is a new build and the modern radiators look fantastic and great value for money. Well done
M. Stephenson, Isle of Skye.
I have now had 2 orders from Traderadiators. I am very satisfied with all aspects - quick delivery, high quality products and extremely helpful and knowledgeable staff taking telephone orders. regards
C. Emerson, Devon.
I found it very easy to order my radiator from your website and was satisfied with the prompt delivery. I hope the raidator will serve me for years to come, and I may possibly order one or two more in future. With thanks,
G. Hollander, London.
Generally the whole experience was absolutely fine. Thank you.
C. Tyler, London.
Feedback on using Trade Radiators:
I was very satisfied with everything about your radiators and service provided! They are very good quality at a good price and delivery was as promised and prompt! Many Thanks and I would not hesitate to use you again!
L. Wiggins, Reading.
Once again, you have proved to be a great choice for purchasing radiators.
Best choice and superb service.
K. Thomas, Bagshot.
Thank you everything was fine from ordering to delivery. Web-site easy to use, informative and well designed. Overall very good.
D. Charles, Hull.
Very pleased with every aspect of dealing with you. The radiators
arrived quickly and according to the dates quoted. Overall - good value
for money, good service, happy to recommend and use again. Thanks
A. Ward, Welwyn Garden City.
So pleased with our heated towel rail and with the very quick service and delivery. Will certainly use you again. Many many thanks.
P. Davies, Criccieth.
Great range of products, helpful when you call them up, prepared to deliver to Orkney Isles- will definately use again!
J. Taylor, Orkney.
Just to say thank you for the very prompt service. Excellent value for money and excellent communications. Regards,
K. Burkitt, Swansea.
I acknowledge with gratitude the speedy delivery of the additional chrome bracket relating to the above order which I asked for on Wednesday. Never before I have received such excellent service from a supplier. My best wishes for a successful future !
Jim Shaw, Morpeth