What are heated towel rails?
A heated towel rail is just like any normal radiator. The only major difference is that it will be vertical and have a number of rows running through them.
These rows are obviously where you hang towels to warm them up, but the large surface area they cover means they can be extremely useful at heating a space.
What heated towel rail do I need?
The type of heated towel rail you need can depend on a number of factors including:
1. The room you're planning to put it in
2. The BTU you need to heat that room
3. The height of the radiator
4. The width of the radiator
You also have to consider the design and colour of the radiator and what you want it to do as well.
How do heated towel rails work?
So we all know radiators feel like they're radiating heat, but they're actually convecting heat outwards and upwards. A heated towel works by heating up surrounding air, which then rises and circulates across the room. The constant motion over time heats up a room.
Can I replace my ordinary radiator with a heated towel rail?
You can replace any radiator with a heated towel rail just as long as you know the measurements for the space you want to put it in.
You'll also need to figure out the BTU for your room and if your heated towel rail will have a similar output to your existing radiator.
How much do heated towel rails cost to run?
Heater towel rails costs just as much to run as a normal radiator does. Their running cost really depends on how often and how much you plan on having your towel rail on.
How much energy does a heated towel rail use?
A heated towel rail will use the same level of energy as a normal radiator. If you're using a thermostatic valve on a heated towel rail, you can control the level of heat (and energy output) of that towel rail.
What size towel rail do I need?
Normally, the bigger, the greater the heat output (measured in BTUs or Watts) and this same rule applies for radiators. When choosing a towel rail, we advise that you concentrate on the space you have available and selecting a towel rail to fit your space. For selecting a radiator to adequately heat your room, please use our handy heat calculator.
Can a towel rail heat a bathroom?
"In short yes, providing the output the rail gives is greater than the heat loss of the room. You can use a heating calculator to find out the requirements for your room."
What are BTUs and Watts?
"British Thermal Units (BTUs) and Watts (W) are simply different ways of measuring the heat output. If you need to convert BTUs to Watts, divide by 3.412.If you need to convert Watts to BTUs, multiply by 3.412.We display both on our website."
What are 'Pipe Centres' and why are they so important?
The pipe centre measurement is the distance between the central points of the two pipe inlets on each rail or bathroom radiator. If you have a standard, hot water central heating system, this measurement is important because you are likely to use the existing pipework to install your towel rail. Measuring the distance between your existing pipes and purchasing a towel rail with a very similar pipe centre measurement will make it much easier to install with minimal changes to your pipework.
For a pictorial representation please follow below link.INFOGRAPHIC - What type of valves will I need
What is the 'Projection' measurement?
This is the distance from the wall to the front of the rail. Essentially, it's how far it sticks out from the wall. If you have a small or narrow bathroom, it would be better for you to select a towel rail with a small projection measurement.
To see a pictorial representation please follow the below link.INFOGRAPHIC - What type of valves will I need
What type of radiator valves do I need?
"With all valves there are three different types that you should be aware of: Ð straight valves, angled valves and corner valves.
Whether you need a pair of straight, angled or corner valves depends on the positioning of your pipework in relation to your towel rail.
We offer many different styles of standard or thermostatic valves, which you can match up to the style of your rail."
What's the difference between straight bar radiators and curved bar radiators?
Due to a slightly larger surface area, the heat output of a curved bar rail is slightly higher than one with straight bars. However the main difference is to do with aesthetics and space.
A curved bar ladder rail sticks out from the wall further than a straight bar rail, so if space is tight, you may wish to look at the projection measurements to see if a curved bar rail will stick out too far.
On the other hand, a curved bar ladder rail allows for more space behind the rail for hanging towels. This extra space makes it easy to hang and dry tails, so if space is not an issue, you may wish to consider the curved bar option.
Why do the painted towel radiators give off more heat than the chrome equivalent?
Bathroom radiators with a painted finish give off slightly more heat than a polished chrome version of exactly the same size. This is due to the chrome plating which has an insulating effect and allows slightly less heat to escape. However, the overall effect on the temperature of a room is negligible and you should choose a finish that best suits your overall interior design plan when making your purchase.
Why do your paint finish products have a longer guarantee than the chrome plated ones?
The powder coat paint applied directly onto the mild steel that the towel rail is constructed from is less susceptible to corrosion than towel rails with a chrome-plated finish. As a result, while all our guarantees cover the finish of the rail, we cannot offer as long a guarantee on rails with a chrome plate finish as we can on the ones with a painted finish.
What grade of stainless steel are your towel rails made of?
All of our stainless steel heated towel rails are made from high quality Grade 304 stainless steel. To read more on why this Grade 304 is so well-suited to rail manufacturing, please read the following article.BLOG - Why grade 304 stainless steel is preferred
What is the difference between the Trade Direct and the Pisa range?
We are very proud of our Trade Direct line as they represent fantastic value for money being made from high quality mild steel and coming in a variety of sizes and styles. The Own Brand rails have 22mm horizontal bars, which have a higher heat output than many of our competitors 'value' ranges that often have the inferior 19mm bars.
The Pisa rails are our premium range, which is reflected in the high quality finishes and 25mm horizontal bars. The thicker the diameter of horizontal bars, the greater the heat output, so for example, a 800mm x 600mm Pisa rail will have a greater heat output than a 800mm x 600mm rail from our Trade Direct line.
We have compiled a video of images for our chrome Pisa rails, this can be viewed by following the below link.VIDEO - Pisa Italian range
What's the difference between a standard, electric and dual fuel rail?
"This is dependent on the type of heating system you have in your home. The most common is the standard hot water system, whereby you have a boiler and a pump that pumps hot water around your home and into radiators or 'standard' rails.
For homes without the hot water/boiler system, it is likely you have an electric heating system, whereby you have wall-mounted heaters that are plugged into the mains electrical system and heat up when they are switched on. An electric rail will also be powered by the mains electrical system rather than by hot water.
Dual fuel products are able to utilize either system. They are connected up to the hot water system and can heat up when the mains central heating system is switched on, but they can also be powered by the mains electrical system. This allows you the benefit in summer of being able to switch the rail on to warm or dry your towels without needing to put the whole central heating system on."
Are all the bathroom rails available as electric and dual fuel?
The vast majority of our towel warmers are available with electric and dual fuel options. Each product that has this option is cleared labeled with Standard / Electric / Dual Fuel beneath the image. To choose one of these options simply select under 'radiator type' either electric or dual fuel the select the element you wish to accompny the towel rail.
What are non-thermostatic and thermostatic elements?
"The types of element refers to the way the rails heats up. A non-thermostatic (single heat) element heats the rail up to a constant temperature of 65¡C. A thermostatic (variable) element has a control that allows you to adjust the temperature between 20¡C and 70¡C.
This applies to electric and dual fuel products only."
Are your electric rails supplied with fluid filled?
Electric radiators get hot by the heating of special solution that is inside the rails. Our Pisa electric products come with the fluid already in the rails. Our Trade Direct rails come with a fluid pack that needs to be filled upon installation. Full instructions supplied.
For further information on how to fill your Trade Direct rails please follow the below link:BLOG - How to fill your Trade Direct towel rail
Do your electric and dual fuel heated towel rails come with the electric element already installed?
The single/ variable heat electric element is supplied separately for all our electric and dual fuel towel rails. This allows you to choose which side of the rail the element can be installed in and also prevents damage in transit.
How do you work Dual Fuel heated towel rails?
When swtiching from standard heating i.e. the hot water coming from the boiler to just using the electric element it is recommended that you turn off only the valve on the flow, leaving the return open to allow for expansion.
How does the chrome T piece effect the pipe centres?
If you are ordering a dual fuel rail it will be supplied with a chrome T piece. The chrome T piece can be fitted to either the left or the right handside of the rail. To work out the pipe centres simply add or minus 60mm from the stated pipe centre. The plus or minus is because the chrome T piece can be fitted with the 'T' pointing either inwards or outwards.
Can I install the electric element at the top instead of the bottom of the ladder or designer rail?
No, heat rises so installing an element at the top of a rail will mean that the solution inside will not be heated up properly. This will mean that your towels will not get dry, less heat will be emitted into the room and you will effectively be wasting money on electricity. More seriously though this could lead to element overheating and blowing.
Do your towel warmers come with something to fix it to the wall?
Yes, all of our products come with wall brackets, fixings and everything you need to attach it to the wall.
Can I install a rail myself?
It is certainly possible to install without a professional. However, we would only recommend this if you have a lot of experience with your heating and plumbing system. Ideally we would advise you to get in a professional plumber to install due to the additional things that may need to be done such as moving pipework, draining the system and adding chemical inhibitor.
If you are planning to do it yourself, you may find the below videos of our professional plumber Jimmy explaining the installation process.VIDEO - How to install a step by step guideVIDEO - Installation timelapse.
How to install a dual fuel radiator
Dual fuel radiators and towel rails give you extra flexibility in what energy source you use to heat your room.
On one hand, they connect up to your conventional hot water system and function as a normal radiator. On the other hand they also connect to your electricity supply, so they can be switched on independently of your heating system.
This is especially useful in summer when you may need a hot radiator to dry wet clothes or a towel but without needing to switch your whole heating system on.
In the video below, Jimmy the Trade Radiators plumber installs a dual fuel rail into a small downstairs cloakroom. He goes through the process of measuring up, fitting pipework and gives some useful tips on installing the rail correctly.VIDEO - How to install a dual fuel
Can I bleed my heated towel rail?
Yes, should you need to bleed your bathroom radiator, maybe to let out air in the system, the process is very simple.
You can watch Jimmy the Trade Radiators plumber showing you how to bleed rails in this video:VIDEO - How to bleed a bathroom radiator
Installing a Duel Fuel bathroom radiator
Jimmy the plumber details how to install a duel fuel rail in an small space next to the kitchen. Clearly demonstrating how you can have your towel rail connected to both the hot water system and the electric system, making the best of both worlds. VIDEO - Installing a Duel Fuel Towel Rail.
Can I add chemical inhibitor?
What do I do if my rail is cold and won't get hot?
This is quite a common problem and, more often than not, is fairly easy to fix once you know what to check.
Please view this video showing the Trade Radiators plumber explaining what to do if your rail or radiator won't get hot:VIDEO - How to fix a radiator that won't get hot
What do I do if my rail is warm but not hot?
It may be the case that your central heating system needs balancing. Please view the article below to see the Trade Radiators plumber explain how to balance your heating system:VIDEO - How to balance your heating system
What can I do if my problem isn't covered above?
Please read the following article about common radiator problems and how to fix them.
If your problem persists, please call in a professional plumberBLOG - How to fix common problems
How much is delivery?
Unlike most other sites, all products advertised on the Trade Radiators website come with FREE delivery. This applies to all mainland UK addresses and there is no minimum order value to receive free shipping. Please note for deliveries outside of the mainland there may be a surcharge.
How quickly will I receive my item after I've ordered it?
All products advertised on TradeRadiators.com are available from stock and the vast majority are able to be delivered the next day, if ordered before 2pm. Electric rails may take an additional day due to the filling process, but we will notify you of all delivery times.
How is my heated towel rail delivered?
We use a small number of excellent couriers to deliver your order. We will be in contact before the item is dispatched to arrange a convenient delivery time and can usually let you know if the delivery will be made in the morning or afternoon.
Are the rails safely packaged when you send them out?
Yes, all of our products are very well packaged in thick bubble wrap and in heavy-duty cardboard boxes. We have also carefully chosen our couriers based on their organized and respectful handling of our products.
What does your guarantee cover?
Our comprehensive guarantees cover all aspects including the finish and the electrical components. In the unlikely event you do experience a problem; please contact us immediately to let us know.
Can I track my order?
If you contact us on the day we can provide a consignment number and can contact the courier to best ascertain an ETA of the delivery. Please note, sometimes it can be difficult to contact the driver to get a fixed time, however we will endeavour to narrow it down for you.
What if I need to return or change my order?
Please notify us within 28 working days of receiving your towel rail to enable us to assist you with the issue. Please note the item must be in as new, unused and be in original packaging.