Share Your Radiator or Heated Towel Rail Experience

We'd love to know what you thought of our service if you've recently bought a product from us. Whether it's positive or negative, it helps us to know what we're doing right and where there is room for improvement. The process is quick and simple and you can leave comments annonymously if you prefer. To leave feedback please head over now to our page on the Review Centre.

Below are some recent comments from customers who have been kind enough to spend 30 seconds telling us about their shopping experience. It helps us to improve our service and also to let potential customers know how you got on with us!

"Purchasing a Stainless Steel Radiator"
Buying the radiator was easy and simple. Delivery was within days and the price was excellent. I would definitely purchase another radiator from trade radiators, if I needed one.

"Excellent Service"
Ordered 3 towel rails which were delivered very quickly. They are extremely stylish looking and visitors often comment on them. Very pleased with my purchase and would recommend.

“Best Value by Far, Beats Superstores by Miles!”
Bought a large radiator (couldn't find anywhere near the size or price in any of the leading Super DIY stores)the price was fantastic, the quality superb, the delivery second to none (all included in the price). Will not bother to even look elsewhere in future for my plumbing needs! Very impressed, everything that was needed came with the radiator. Well packaged and very helpful delivery person. Also had a telephone call advising of delivery and time, all spot on..... impressed! Well done Trade Radiators!! A1*****.

"Helped Me With Radiator Size"
The BTU calculator on this website is really helpful, especially for ordinary customers like me. It's really detailed- factoring the kind if floor, ceiling, how many square metres if window, how many external walls etc- and left me feeling confident that I have the right radiator to heat my new extension. 

"1200mm Duel Fuel Towel Radiator"
I recently ordered a 1.2m x 0.5m duel fuel radiator (+ valves) for my bathroom which was being refurbished at the time. The web-site was dead simple to navigate and the ordering and checkout process was as easy as Ebay.

The delivery company were a little bit disappointing though. Firstly they lost one of the three parcels, and secondly one of the packages was so badly damaged that the heating element inside was crushed and broken beyond economical repair. I was a little bit agitated at this time as I needed to get all the parts to my plumber for installation that week. I called TradeRadiators fully expecting to be fobbed off with excuses and blame reversal, but wow, Shut My Mouth. The young lady I spoke with was lovely. She was straight on the case, empathising with the situation and fully aware of my needs. I gave her my postcode, she found my original order and identified the missing & damaged parts and had replacements shipped out straight away. I received all new parts in time for my plumber to do his work without any delays or additional costs.

I fully recommend Trade Radiators as a supplier, and as a company with excellent customer service who really do care about their clients satisfaction.

We would be really grateful if you could spend 30 seconds letting us know about your shopping experience at Many thanks!

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